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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Chen

August 8, 2026

5  out of  5
rating by Chen
"Great experience switching over! The representative, Nelson Shao was incredibly patient and took the time to explain all the policy details clearly. Highly recommend!""
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Kevin Lei’s team. "
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Abdulkadir Duman

August 3, 2026

5  out of  5
rating by Abdulkadir Duman
"Hi I work with State Farm more than 10 years they have good price and customer service l highly recommend State Farm"
We responded:
"Thank you so much for your kind review, Abdulkadir!  If you need insurance assistance, we are just an email or call away! - Kevin Lei, your State Farm Agent   "
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Mike Ryken

August 1, 2026

5  out of  5
rating by Mike Ryken
"Kevin has been great. Very prompt responding to requests and also very knowledgeable. And doesn’t lay on any pressure to add things I don’t want."
We responded:
"Mike, We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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Sophia

July 31, 2026

5  out of  5
rating by Sophia
"Jose is amazing! Responsive, friendly, informative and everything I could hope for in an insurance agent. He helped my quickly transfer insurance for a truck, gave me multiple quotes to best decided what we would need and went above and beyond to make sure I had everything I needed before I headed out of town for the weekend."
We responded:
"Sophia, Thank you for your kind words! We’re thrilled to hear Jose provided such responsive and knowledgeable service. We truly appreciate your trust and are glad we could help get everything taken care of before your trip. Safe travels, and thank you for choosing our agency!"
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Danica Cong

July 31, 2026

5  out of  5
rating by Danica Cong
"The service is very good. I'm very satisfied."
We responded:
"Danica, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Kevin Lei and Team "
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Yuan Harry

July 27, 2026

5  out of  5
rating by Yuan Harry
"Kevin is a great person!"
We responded:
"Harry, Thank you for the positive review! We appreciate your business."
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Kajun li

July 27, 2026

5  out of  5
rating by Kajun li
"Good service and professionals agent"
We responded:
"Kajun, thanks for the fantastic review! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
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S Y

July 24, 2026

5  out of  5
rating by S Y
"I had a wonderful customer service experience here. Kevin is very patient, knowledgeable, and always takes the time to help me look up insurance information and answer all of my questions. Whenever I run into an issue, he responds quickly and helps resolve it. My family has been getting our insurance through him, and he has always been professional and trustworthy."
We responded:
"Thank you for taking the time to leave such a great review. We appreciate your business."
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Chloe Khoo

July 24, 2026

5  out of  5
rating by Chloe Khoo
"Great service! Kevin handled our non-renewal process professionally and walked us through all available options."
We responded:
"Chloe, thank you for the fantastic review! We’re always here to support you with your insurance needs."
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JM

July 20, 2026

5  out of  5
rating by JM
"Our account has been re-assigned to be serviced by Kevin and his team a couple months ago. From the initial contact until now, we have been extremely please with the attentive and efficient service we received. Their team is thorough and effective in providing relevant and valuable information catered to our needs. We highly recommend them."
We responded:
"Thank you for your feedback. We are pleased to hear that you had a wonderful experience with our agency. We appreciate your business."
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Pauline Wan

July 20, 2026

5  out of  5
rating by Pauline Wan
"Kevin is a very helpful insurance agent who walked me through the process of managing the insurance on my mothers home after she passed away."
We responded:
"Pauline, thank you for the 5-star review. We appreciate your kind words."
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牛博

July 10, 2026

5  out of  5
rating by 牛博
"Kevin is highly professional and incredibly efficient. He has a great personality that made the whole process very pleasant, and he was able to get me a fantastic rate. Overall, whether you need auto or home insurance, I highly recommend him!"
We responded:
"牛博, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Kevin Lei’s Team—we are always here to help!"
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Ching Lin

July 9, 2026

5  out of  5
rating by Ching Lin
"Very good services, thank you."
We responded:
"Mr Lin, thank you for your feedback. We are pleased to hear that you had a wonderful experience with our agency. We appreciate your business. "
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Yuzhong Chen

July 3, 2026

5  out of  5
rating by Yuzhong Chen
"服务态度非常满意,好有责任,解释好清楚。"
We responded:
"Yuzhong, Thank you for the positive review! We appreciate your business. "
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Ruiz Carmelita

July 2, 2026

5  out of  5
rating by Ruiz Carmelita
"10/10 super friendly to helped me find the insurance I needed, Jose was very patient with me.
Thanks!🫰🏻"
We responded:
"Ruiz, thank you for taking the time to leave us a great review. We appreciate your feedback. "
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liyi Lei

July 1, 2026

5  out of  5
rating by liyi Lei
"很耐心负责👍"
We responded:
"Lizzy, thank you for the review. We appreciate your business."
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Heide Wang

June 29, 2026

5  out of  5
rating by Heide Wang
"Contact my agent Kavin, he got back to me within a day and solve my problem. Great service."
We responded:
"Heidi, Thank you for the 5-star review of our Team! We appreciate your kind words."
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YLC Jiu

June 20, 2026

5  out of  5
rating by YLC Jiu
"Kevin proactively keep me informed of the status of my State Farm car insurance."
We responded:
"Thank you for taking the time to leave us a great review, YLC. We are grateful for your positive feedback. "
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Ben Chui

June 18, 2026

5  out of  5
rating by Ben Chui
"Kevin took over my policy from my previous agent who retired, and has diligently worked to keep it updated as well as answer some questions I had related to my changing needs. He and his staff are very friendly and efficient and take good care of us, and I heartily recommend him to others!"
We responded:
"Ben, thank you so much for the 5-star review! We truly appreciate your kind words and are happy to hear you had a great experience with Kevin Lei’s State Farm team. We’re always here to help whenever you need us."
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Lilian Lui

June 17, 2026

5  out of  5
rating by Lilian Lui
"Kevin is very thorough in explaining all information related to my policy so I can make an educational decision. Really appreciate his time .Great customer service !"
We responded:
"Lilian, thank you so much for your 5-star review! I’m glad I could help explain your life insurance options clearly. I truly appreciate your trust and kind words!"
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Roberta tomaino

June 17, 2026

5  out of  5
rating by Roberta tomaino
"Wonderful customer service!! The phone is actually answered by a live human being !!👏🏼👏🏼"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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TINLONG CHAN

June 16, 2026

5  out of  5
rating by TINLONG CHAN
"I had an outstanding experience working with Kevin Lei for my vehicle insurance needs. Kevin was professional, knowledgeable, and extremely helpful throughout the entire process. He took the time to explain my coverage options clearly and helped me find a policy that fit both my needs and budget.

What impressed me most was his responsiveness and dedication to customer service. He was always available to answer my questions and made the whole experience simple and stress-free.

I highly recommend Kevin Lei to anyone looking for a trustworthy and reliable insurance agent. Thank you, Kevin, for your excellent service and support!
:::"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Kevin Lei’s Team. "
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cheng ma

June 16, 2026

5  out of  5
rating by cheng ma
"Kevin服务非常好👍"
We responded:
"Thank you so much for the amazing 5-star review! It means a lot to know you had a wonderful experience with Kevin Lei’s State Farm team. We truly appreciate your support!"
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Dennis Jaw

June 15, 2026

5  out of  5
rating by Dennis Jaw
"Service has always been great. Jose has been a blast to work with, very thorough and responsive."
We responded:
"Dennis, thank you for your review. We’re happy to hear you had a wonderful experience with Jose from Kevin Lei’s State Farm team. Please feel free to reach out anytime if you need anything in the future."
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andre quera

June 15, 2026

5  out of  5
rating by andre quera
"Today I came by to state farm for some standard procedure and some young man names Jose helped me out and made the process very easy and helpful. I will be coming back."
We responded:
"Andre, Thank you so much for taking the time to leave us a review! We’re glad Jose was able to help make your visit quick and easy. We truly appreciate your trust in Kevin Lei State Farm, and we look forward to seeing you again."