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Customer Service Representative - State Farm Agent Team Member

Full Time in Mountain View - CA

Responsive recruiter
Replies within 24 hours
Benefits
  • Bonus based on performance
  • Competitive salary
  • Health insurance
  • Opportunity for advancement
  • Paid time off
ABOUT OUR AGENCY
We are seeking a full-time, on-site Insurance Account Representative to join our State Farm agency in Mountain View, CA. State Farm experience or prior insurance sales/service experience is strongly preferred. Our agency is growth-minded and family-oriented, and we truly view our team as an extension of family.

We focus on building long-term customer relationships through meaningful conversations, excellent service, and a proactive approach to meeting insurance and financial service needs. We offer our team a Simple IRA, health benefits, and a strong emphasis on work-life balance. We are looking for someone who is motivated, dependable, and excited to grow in a professional office that values accountability, teamwork, and customer care.

Qualifications & Responsibilities

  • Strong account management and customer service skills
  • Excellent verbal and written communication skills
  • Sales-minded with the ability to build relationships and identify customer needs
  • Quick learner with the ability to adapt in a fast-paced environment
  • Provide outstanding customer service with a positive, professional, and upbeat attitude
  • Strong organizational skills and the ability to manage time effectively
  • Ability to work independently while also contributing to a team environment
  • Proactive problem-solving skills with a strong sense of ownership
  • Prior insurance industry experience is a strong plus
  • Chinese or Spanish speaking is a plus
Benefits

  • Competitive hourly pay
  • Monthly commission and bonus opportunities
  • Paid time off and sick leave
  • Health benefits
  • Simple IRA with employer matching contributions
  • Flexible schedule
  • Opportunities for growth and advancement
Job Types Full-time, Part-time

Pay $30.00 - $40.00 per hour

Benefits

  • Flexible schedule
  • Health insurance
  • Paid time off
  • Simple IRA with employer matching contributions
Language

  • Spanish (Preferred)
  • Chinese (Preferred)
License/Certification

  • Insurance Producer License (Preferred)
Work Location In person
Compensation $30.00 - $40.00 per hour




Apply Now State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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